Warehouse Worker, Concessions

Vanderbilt is a community of talented and diverse staff & faculty! 

At Vanderbilt University, our work - regardless of title or role - is in service to an important and noble mission in which every member of our community serves in advancing knowledge and transforming lives on a daily basis. Located in Nashville, Tennessee, on a 330+ acre campus and arboretum dating back to 1873, Vanderbilt is proud to have been named as one of “America’s Best Large Employers” as well as a top employer in Tennessee and the Nashville metropolitan area by Forbes for several years running. We welcome those who are interested in learning and growing professionally with an employer that strives to create, foster and sustain opportunities as an employer of choice through: 

• Working and growing together as a community of communities... we are One Vanderbilt. 

• Providing a work environment where every staff and faculty member can be their authentic and best self, while providing the resources and opportunities to learn and grow. 

• Encouraging development, collaboration, and partnership both internally and externally while fostering the value that every member of the Vanderbilt community can lead and grow regardless of title or position. 

We understand you have a choice when choosing where to work and pursue a career. We understand you are unique and have a story. We want to hear it. We encourage you to apply today so that you might become a part of our story. 

A warehouse worker is responsible for operating and handling the activities at a designated concession stand, at Vanderbilt University athletic events. The responsibilities may differ slightly depending on the location of the concessions stands, football stadium, baseball fields, basketball arena, etc. Job duties will include, warehouse organization, loading and unloading product, stocking product, food preparation, working directly with customers to sell food and drinks, collecting money and tendering change, and providing excellent customer service.

Duties and Responsibilities:

Warehouse duties (60% of time)

• Assists with inventory of food, paper products, chemicals, etc.
• Receive and put away all products, use FIFO method of inventory (first in, first out)
• Report shipping/receiving errors to management.
• Unpack boxes, inspect goods, and return unsatisfactory or damaged goods to the wholesaler or distribution.
• Move goods to and from Dining units at the request of management
• Assist with the security and control of all storeroom products.
• Work with management to complete monthly inventory counts
• Assist in setting up and breaking down specific areas for special events – moving tables chairs and assisting with table settings
• Maintains quality control of all products received.

Food Preparation and Customer Service (40% of time)

• Welcome guests who approach the concession stand or call out for one (in case of mobile stands)
• Take orders for food and beverages and prepare food items such as sandwiches and hotdogs using
• appropriate quantities of ingredients
• Follow proper sanitation guidelines during food preparation and packing activities
• Perform prep duties on salads, sandwiches and wraps according to customers’ requirements and
• instructions
• Process cash payments and tender change, along with ensuring that all received cash is well-accounted for and stored in a safe area
• Participate in the set-up of concession stands, arrange inventory of supplies and communicate shortages of deficiencies to vendors or supplier

• Perform clean-up duties after each shift and ensure that concession stand is sanitized and tidied up for the next attendant
• Handle light bookkeeping duties by creating and maintaining reports of cash received against food and
• beverage items sold
• Clean and maintain food preparation equipment such as grills and ovens on a regular basis

Supervisory Relationships:

This position does have direct supervisory responsibility.

Qualifications:

• A high school diploma or GED is necessary
• At least 6 months of food service, warehouse or customer service experience
• Strong time management, organizational and multi-tasking skills and an eye for detail is necessary
• Demonstrated ability to deliver exceptional customer service is necessary
• Keen sense of urgency is needed
• Must be able to work a varied schedule, including holidays, nights and weekends
• Ability to lift up to 50 lbs. and frequently lift, push, pull, or carry up to 30 lbs.
• Ability to walk or stand for extended time periods, up to 6 hours
• Ability to bend, stretch, twist and lift
• Requires frequent lifting/transporting hot food items
• Ability to work in all unit and kitchen areas while interacting with heated equipment, steam, chemicals for cleaning, etc.