Assessments Case Manager, University Counseling Center

The Assessment Case Manager (Case Manager) works in the Vanderbilt University Counseling Center (UCC) as part of the Assessment Team to provide clinical assessment and case management services to students seeking formal psychological assessment. This position provides initial screening of all students referred for formal psychological assessment and supports UCC Assessment staff through receiving and tracking assessment referrals, communicating with students, completing Assessment Intakes, sending and monitoring completion of assessment questionnaires, scheduling testing appointments for psychologists and psychology trainees. This position will also perform community outreach, consultation, and liaison activities will relevant partners in the Vanderbilt and greater Nashville community. This is a full-time, onsite position that requires the employee’s undivided attention and commitment.

Position Summary:
The goal of the Case Manager position is to promote continuity of care through coordinating, collaborating, and advocating based on students’ needs and serving as Assessment Team liaison to the University Counseling Center Psychiatry and Counseling teams, Student Care Coordination, the VU Student Health Center, and community referral sources, including hospitals, private practitioners, clinics, and other mental health agencies. This position will perform initial screenings of students referred for formal psychological assessment, administer and score psychological tests, perform clinical interviews, obtain authorization to release and obtain client information and/or medical/psychotherapy records; assist and track Assessment Team caseloads, including creation of a database to track assessment trends and outcomes. This position may perform clinical activities under the supervision of a psychologist (e.g., test administration, clinical interviewing, focused intervention for ADHD).

This position will also develop and provide outreach programming, particularly those related to neurodiversity including providing psychoeducation and health promotion aimed at students as well as staff and faculty. Other duties may include communicating and coordinating with outside providers, school systems, and family members and assisting students with referrals to appropriate treatment resources both before and following formal psychological assessment. Multicultural awareness, and specific awareness of racial and identity-related health equity issues, and responsiveness are important components of all clinical and community outreach-oriented work.

About the Work Unit:
The University Counseling Center (UCC) supports the mental health needs of Vanderbilt students, encouraging their work toward their academic and personal goals. Our highly skilled and multidisciplinary staff develop evidence-based treatment plans tailored to everyone’s unique background and needs by working together with students, campus partners, and community providers. The UCC also emphasizes prevention and education through collaboration and consultation focused on the development of the skills and self-awareness needed to excel in a challenging educational environment. We offer culturally responsive services in a safe and affirming space and are committed to engaging in an ongoing dialogue that provides our team with opportunities to grow in the context of their own cultural identity development. The UCC is committed to understanding the role of diverse experiences and backgrounds in order to best promote mental health and wellbeing in the lives of individuals and in our community.

About the Student Care Network:
The Student Care Network (SCN) is comprised of the Center for Student Wellbeing, Student Care Coordination, the University Counseling Center, and the Student Health Center. The SCN is a holistic network of services and resources pertaining to health and wellness available to all Vanderbilt University students who have paid the Student Health Fee. As such, staff within the offices comprising the SCN work collaboratively to create integrated processes, referrals, and treatment plans to better serve the entire student.

About Student Affairs at Vanderbilt:
Student Affairs serves a central role in student learning and development at Vanderbilt, advancing the University’s mission of teaching, research, and service. Student Affairs at Vanderbilt cultivates vibrant, inclusive communities that foster a student’s sense of belonging and wellbeing through collaborative partnerships, transformative learning experiences, and an accessible and holistic network of resources. We value connection, belonging, compassion, development, and innovation. Our staff are committed to continued growth in knowledge, awareness, skills, and experience engaging with these priorities in a higher education environment.

Key Functions and Expected Performance:
Provide clinical and case management services to students:

• Performing Assessment Intake appointments to initiate formal psychological testing, including vetting referrals and referring for other services/interventions as needed.
• Administering psychological test scoring and completing clinical interviews.
• Creating and maintaining a database to track assessment trends and outcomes
• Working with the assessment team on ADHD evaluation waitlist maintenance, completing documentation, monitoring completion of tasks from students.
• Engaging in case management sessions with students regarding treatment needs, treatment plans, or check-ins prior to and/or following formal psychological assessment.
• Providing brief targeted intervention to address ADHD symptoms (e.g., CBT for ADHD).
• Provide coverage for clinical case management team as needed.

Development, Outreach, and Community Relations:

• Provide outreach and educational programming to campus community to support campus and individual mental health, wellness, and skill development, particularly with regard to neurodiversity.
• Provide in training activities including case conference, small group supervision, and seminars to support trainee development and progress within the UCC’s
  accredited training program.
• Develop effective working relationships with the Vanderbilt community, including Student Care Network entities, academic deans, faculty, staff, students, families of students, residential staff, Student Affairs offices, Vanderbilt University Police Department, and other relevant campus partners and partners in the Nashville community, to ensure a collaborative support network on campus to respond to student needs and optimize support and safety for Vanderbilt students.
• Engage in professional development, including presentations at pertinent conferences and workshops, to expand upon and bring back skills and knowledge to the greater UCC team.

Administrative functions:

• Scheduling of all Assessment appointments.
• Working collaboratively on academic calendar demands that affect students.
• Obtaining authorization to release and obtain client information and/or medical/psychotherapy/educational records.
• Maintain appropriate and timely documentation for recordkeeping and communication with other service providers based on ethical and legal standards and requirements to enhance care for students.
• Serve on divisional committees and working groups to enrich the experience and resources available to staff across the division.
• Learn and comply with financial policies and procedures related to travel, procurement, and expense reporting in order to be a good steward of university funds.
• Participate in division-wide events (Move-In Day, Rites of Spring, Diverse ‘Dores Day, MLK Day, etc.), as needed, to support colleagues and ensure these events run smoothly.
• Perform other duties necessary to enhance the student experience and/or facilitate the success of the University, division, or department.

Supervisory Relationships:
The position does not have any supervisory responsibility; the position reports administratively and functionally to the Director of the University Counseling Center.
 

Education and Certifications:
• A Master’s degree from an accredited institution of higher education in psychology, counseling, social work or other mental health-related field is necessary.
• Eligibility for licensure in Tennessee within two years of employment is required. Current licensure in TN or another state is preferred.
 

Education and Certifications:

• Demonstrated ability to effectively interact with patents/clients from diverse backgrounds is necessary.
• Effective interpersonal skills to form and maintain meaningful relationships with students, colleagues, and all stakeholders is necessary.
• Ability to function in an acute care model for assessment and management of clinical emergencies is necessary.
• Assessment experience is preferred.